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Restaurant Associate

at HCareers

Posted: 11/19/2020
Job Reference #: 9447_1549600
Keywords: restaurant, food

Job Description

Fort Smith Courtyard

Job Description


Telecommute: No

Bonus Eligible: No

Direct Reports: No

Reports To: Executive Chef, Banquet Manager or All Purpose Manager

Equipment: Uniform

Primary Purpose:

The primary purpose of the Restaurant Associate is to provide guests with an excellent restaurant experience in accordance to the established policies and procedures.

Work Performed:

The Restaurant Associate will be tasked with the following duties, responsibilities, and assignments:

    - Schedule dining reservations and arrange parties or special services;
    - Ensure prompt and courteous service to guests;
    - Answer telephone calls and process phone orders;
    - Greet guests, escort them to tables, and provide menus , answering dining related questions, and suggest food and beverage items ;
    - T ake food and beverage orders , r elay orders to kitchen , and serve food to guests ;
    - Coordinate amenity delivery request in connection with the kitchen department ;
    - Monitors tables in assigned section ensuring all guests are served ;
    - Address guest complaints;
    - Collect and process guest payments;
    - Totals receipts at end of shift to verify sales and clear cash register;
    - Ensures tips are reported properly for tax processing ;
    - Clear dirty table settings and prepare table for resetting;
    - Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments;
    - Inspect dining room serving stations for neatness and cleanliness;
    - Assist service staff as necessary to service guests in a timely manner;
    - Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management ; and
    - Any and all other work as required to complete the primary purpose of the position.


Preferred Prior Experience:

Six months of previous customer service , restaurant and/or cashier experience

Preferred Education:

High school diploma or equivalent

Required Licenses/ Certification:

Food Safety Training certified or become certified within first 60 days of employment.

Alcohol Awareness certified or become certified within first 60 days of employment

Preferred Technology:

Previous experience with Micros operating system


A ble to lift a minimum of 50lbs

Able to bend and squat repeatedly

Able to walk and stand for duration of scheduled shift


F lexible to work day , early morning, evening, night, weekend and holiday s h ifts

In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends. Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow. Come grow with us!

EOE, including disability/vets

Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!